Shipping policy

Payment and shipping

All products are shipped with DHL or with DHL International.

The following conditions apply:

Delivery is made domestically (Germany) and to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Kazakhstan, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom.

Shipping costs (excluding VAT)

Domestic deliveries (Germany)

  • all products 9,90€
  • books, setting wedges 3,80€

Delivery EU

  • all products 9,90€
  • "Feiffer LMS-PROFI-Kit" + "Feiffer LMS-BASIS-Kit" 19,90€

Third country delivery

  • all products 29,90€

For digital content (data created and provided in digital form) there are no shipping costs.
Digital content is provided to you via a link communicated by e-mail.
The dispatch of this e-mail with access data for the provision of the digital Inhate takes place within 12 hours after conclusion of the contract (with agreed upon pre-payment after the time of your payment instruction).

Delivery periods

As far as no other period is indicated in the respective offer, the delivery of the product takes place in the inland (Germany) within 2-3 days, with foreign deliveries within 3-5 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted payment methods

  • PayPal
  • amazon pay
  • iDeal
  • Credit card (Maestro, VISA, Mastercard, AMEX, CB)
  • Bancontact
  • SEPA Überweisung
  • Przelewy24
  • EPS
  • Belfius
  • GiroPay
  • Klarna Rechnung

Further details on payment

If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

If you have any questions, please find our contact details in the imprint.